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Reviews with receipts

Only guests who paid their bill through Resty can leave a rating. It takes one tap straight after payment, and any “Bad” rating lands in your team’s Telegram chat while the guest is still nearby.

How it works

Reviews that work

One-tap rating

Right after paying, guests see “How was everything?” and answer “Good” or “Bad”.

“How was everything?” with “Good” selected

“Bad” goes straight to Telegram

The review arrives in your team chat with the guest’s phone number. You can call while the visit is still fresh.

“Review: Bad” message in the team’s Telegram chat

Backed by the bill

Every review shows the table, the payment time and the bill total.

“Bad” review after payment and the order from table 12: eggs Benedict and cappuccino, 26.30 BYN paid

+40%

reviews at partner venues

See where you’re slipping

The hours when “Bad” ratings peak, and the dishes that turn up most on badly rated bills.

When “Bad” ratings come in, and items on badly rated bills

Nothing slips through

New, read, contacted, resolved. The whole team sees where each review stands.

Review statuses: new, read, contacted, resolved

Your Resty rating

Guests see it in the Resty app. Every rating counts.

Resty rating: 74%

And on maps

You can invite guests to leave a review on Yandex Maps, Google Maps, 2GIS or relax.by. Resty counts the click-throughs.

Click-throughs to Yandex Maps, 2GIS and relax.by

Ratings where your guests are

  • After paying by QR

    “How was everything?” appears on the “Thank you!” screen and on the main screen after payment.

  • In the Resty app

    Guests rate their visit after using one of your offers.

  • Public reply

    Reply from the admin panel, and your answer appears under the review on your venue page in the app.

How it works

All reviews and ratings in one section of the admin panel. See who rated you, what for, and what’s already been done about it.

Reviews in the Resty admin panel: seeing the big pictureReviews in the Resty admin panel: finding where you’re slippingReviews in the Resty admin panel: working through the feedReviews in the Resty admin panel: replying to the guest

Questions

Can’t find your answer? Message us on Telegram or leave your details below.

Set up QR payments from Resty. Right after paying, guests see “How was everything?” and answer with one tap. In the Resty app, guests rate their visit after using an offer.

Only guests who paid their bill through Resty or used an offer in the app. One rating per guest per visit, so nobody can game the reviews.

The guest writes what went wrong and leaves a phone number. The review goes straight to your team’s Telegram chat and to the feed in the admin panel, with the table, time and order.

No. A filter blocks reviews with offensive language, and you can reply to the rest. That’s why guests trust ratings on Resty.

On your venue page in the Resty app, along with your reply. Only the restaurant sees the guest’s phone number.

Yes. Instead of the form, guests can be sent to Yandex Maps, 2GIS, relax.by or Zoon.by. You set each site’s share in the settings, and click-throughs show up in the report.

Reviews work alongside QR payments. We’ll work out the terms for your venue.

Leave your details
and we’ll get in touch

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